Privacy Policy

1. Information We Collect

Information you provide directly

When you fill out a contact form or request a quote on our website, you may provide your name, phone number, email address, and a description of your project. We only collect what you choose to submit.

Information collected automatically

Like most websites, our site automatically collects certain technical information when you visit. This may include your IP address, browser type, operating system, referring URL, and the pages you viewed. This data is collected through server logs and standard analytics tools.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work as intended if you do.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request
• To schedule and complete the services you have requested
• To communicate with you about your project or questions
• To improve our website and understand how visitors find and use it
• To comply with legal obligations or protect our rights if a dispute arises

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information in limited circumstances:

• With service providers who help us operate our website or run our business (for example, a contact form platform or analytics provider), under agreements that require them to protect your information
• If required by law, a court order, or a government authority with jurisdiction over us
• If we believe disclosure is necessary to protect the safety of any person or to prevent fraud or illegal activity

4. Analytics

We may use third-party analytics tools such as Google Analytics to understand how visitors use our website. These tools collect information such as how often you visit, which pages you view, and what site you came from. Google Analytics sets its own cookies and has its own privacy policy, which you can review at policies.google.com/privacy. We use the data only in aggregate form to understand trends, not to identify individual users.

5. Data Retention

We retain contact form submissions and project-related communications for as long as is reasonably necessary to fulfill the purpose for which they were collected, or as required by applicable law. If you would like us to delete your information, please contact us and we will do so unless we are legally required to keep it.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you
• Request that we delete your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at the email or phone number listed at the bottom of this page.

7. Third-Party Links

Our website may contain links to other websites that we do not control. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policy of any site you visit through a link on our pages.

8. Security

We take reasonable steps to protect the information you share with us from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

9. Children Under 13

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child under 13 has submitted information through our site, please contact us and we will remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this page periodically so you are aware of the current policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please reach out:

Elite Turlock Deck & Fence

460 W Main St

Turlock, CA 95380